At Belatika, your satisfaction comes first .
If your jewelry doesn't suit you, you can return it without justification within 14 days of your order (excluding personalized jewelry or accessories).
How does it work?
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The jewelry must be new, never worn , and returned in its original packaging.
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Email me at contact@belatika.com You have 14 days after your purchase to request a return.
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In your message, please specify your name, surname and order number .
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Once I receive your agreement, you have 7 days to return your package to me.
👉 As soon as I receive your jewelry and it is as described, I will process the refund within 5 business days .
Important information 🌸
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Return shipping costs are the responsibility of the customer (unless the error is mine).
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Remember to protect your package well: I cannot be held responsible for any loss by the carrier.
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Personalized items and sale items are neither returnable nor exchangeable.
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If your jewelry arrives damaged or defective, contact me: in that case, I will take care of the return or exchange.
💡 At Belatika, I want your purchase to be a truly enjoyable and stress-free experience.
So if you have any questions, write to me: I'm always available to help you 💌.