Privacy Policy

Preamble

The company BELATIKA , operated by Isabelle Iparaguirre, sole proprietor, registered under SIRET 50986551500068 and whose registered office is located at 6 chemin d'Etxeberria, 64480 Ustaritz (hereinafter "Belatika"), undertakes to comply with French legislation (Data Protection Act of 6 January 1978) and European legislation (GDPR Regulation 2016/679).

This policy explains how we collect, use and protect the personal data of our customers and visitors to our website https://belatika.com

Article 1 – Definitions

  • Customer : any person placing an order on the website.

  • Visitor : any person browsing the site without necessarily making a purchase.

  • Personal data : any information that allows a person to be identified directly or indirectly (name, address, email, etc.).

  • Cookies : files placed on your device during browsing, used to remember your shopping cart, improve the experience or analyze traffic.

  • Data controller : Belatika (Isabelle Iparaguirre), who decides the purposes and means of data processing.

Article 2 – When do we collect your data?

We collect your personal data when you:

  • Browse the website belatika.com

  • Create a customer account

  • Place an order

  • Sign up for the newsletter

  • Contact Belatika (by email or via the contact form)

Article 3 – Purposes of the processing

Your data is used only for:

  • Process and ship orders

  • Manage payment and invoicing

  • Track delivery and after-sales service

  • Sending you (if you're subscribed) newsletters and special offers 💌

  • Improve your experience on the site (navigation, recommendations)

Article 4 – Legal basis and retention period

  • Order and delivery : legal basis = contract → retention 5 years (legal obligations).

  • Newsletter : legal basis = consent → retention until unsubscription.

  • Navigation analysis (cookies) : legal basis = consent → maximum retention 6 months.

Article 5 – Data Recipients

Your data is never resold. It is only shared with:

  • Delivery providers (La Poste, Colissimo)

  • Payment providers (Stripe, PayPal)

  • The hosting provider and technical service provider Shopify

All our service providers are committed to respecting the confidentiality and security of your data.

Article 6 – Transfer outside the EU

The data is generally hosted within the European Union.
If a transfer outside the EU is necessary (e.g., Shopify servers in Canada), it is done with safeguards compliant with the GDPR (standard contractual clauses validated by the European Commission).

Article 7 – Your rights

In accordance with the GDPR, you have the following rights:

  • Access : knowing what data we have about you

  • Correction : Correct your data if it is inaccurate.

  • Erasure : request the deletion of your data (except where legally required).

  • Opposition and limitation : refusing certain treatments

  • Portability : Retrieve your data in a readable format

  • Withdrawal of consent : for the newsletter or cookies at any time

👉 To exercise your rights, contact me at: contact@belatika.com

You can also file a complaint with the CNIL ( www.cnil.fr)

Article 8 – Data Security

Belatika is implementing all necessary measures to protect your personal data:

  • Secure payments via Stripe and PayPal

  • Reliable hosting via Shopify

  • Access to data is restricted to order management only.

Article 9 – Cookies 🍪

During your visit to belatika.com, cookies may be placed on your device:

  • Necessary cookies : for the operation of the shopping cart and order

  • Analytical cookies : website traffic statistics (Google Analytics, Shopify)

  • Marketing cookies : targeted advertising (Google Ads, Facebook Pixel), only if you accept them.

👉 You can manage your cookies via the acceptance banner displayed on your first visit or in your browser.

Article 10 – Policy Amendment

Belatika reserves the right to modify this policy.
In the event of a significant change (e.g., a new purpose), you will be informed and your consent may be requested again.

📌 Data controller :
Belatika – Isabelle Iparaguirre
6 chemin d’Etxeberria, 64480 Ustaritz – France
Email: contact@belatika.com