Preamble
The company BELATIKA , operated by Isabelle Iparaguirre, sole proprietor, registered under SIRET 50986551500068 and whose registered office is located at 6 chemin d'Etxeberria, 64480 Ustaritz (hereinafter "Belatika"), undertakes to comply with French legislation (Data Protection Act of 6 January 1978) and European legislation (GDPR Regulation 2016/679).
This policy explains how we collect, use and protect the personal data of our customers and visitors to our website https://belatika.com
Article 1 – Definitions
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Customer : any person placing an order on the website.
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Visitor : any person browsing the site without necessarily making a purchase.
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Personal data : any information that allows a person to be identified directly or indirectly (name, address, email, etc.).
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Cookies : files placed on your device during browsing, used to remember your shopping cart, improve the experience or analyze traffic.
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Data controller : Belatika (Isabelle Iparaguirre), who decides the purposes and means of data processing.
Article 2 – When do we collect your data?
We collect your personal data when you:
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Browse the website belatika.com
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Create a customer account
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Place an order
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Sign up for the newsletter
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Contact Belatika (by email or via the contact form)
Article 3 – Purposes of the processing
Your data is used only for:
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Process and ship orders
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Manage payment and invoicing
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Track delivery and after-sales service
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Sending you (if you're subscribed) newsletters and special offers 💌
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Improve your experience on the site (navigation, recommendations)
Article 4 – Legal basis and retention period
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Order and delivery : legal basis = contract → retention 5 years (legal obligations).
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Newsletter : legal basis = consent → retention until unsubscription.
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Navigation analysis (cookies) : legal basis = consent → maximum retention 6 months.
Article 5 – Data Recipients
Your data is never resold. It is only shared with:
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Delivery providers (La Poste, Colissimo)
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Payment providers (Stripe, PayPal)
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The hosting provider and technical service provider Shopify
All our service providers are committed to respecting the confidentiality and security of your data.
Article 6 – Transfer outside the EU
The data is generally hosted within the European Union.
If a transfer outside the EU is necessary (e.g., Shopify servers in Canada), it is done with safeguards compliant with the GDPR (standard contractual clauses validated by the European Commission).
Article 7 – Your rights
In accordance with the GDPR, you have the following rights:
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Access : knowing what data we have about you
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Correction : Correct your data if it is inaccurate.
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Erasure : request the deletion of your data (except where legally required).
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Opposition and limitation : refusing certain treatments
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Portability : Retrieve your data in a readable format
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Withdrawal of consent : for the newsletter or cookies at any time
👉 To exercise your rights, contact me at: contact@belatika.com
You can also file a complaint with the CNIL ( www.cnil.fr)
Belatika is implementing all necessary measures to protect your personal data:
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Secure payments via Stripe and PayPal
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Reliable hosting via Shopify
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Access to data is restricted to order management only.
Article 9 – Cookies 🍪
During your visit to belatika.com, cookies may be placed on your device:
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Necessary cookies : for the operation of the shopping cart and order
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Analytical cookies : website traffic statistics (Google Analytics, Shopify)
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Marketing cookies : targeted advertising (Google Ads, Facebook Pixel), only if you accept them.
👉 You can manage your cookies via the acceptance banner displayed on your first visit or in your browser.
Article 10 – Policy Amendment
Belatika reserves the right to modify this policy.
In the event of a significant change (e.g., a new purpose), you will be informed and your consent may be requested again.
📌 Data controller :
Belatika – Isabelle Iparaguirre
6 chemin d’Etxeberria, 64480 Ustaritz – France
Email: contact@belatika.com